Last Updated: April 1, 2026

Welcome to Little Hidden Gem (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online, including through linked platforms such as Facebook.

We may collect personal information that you voluntarily provide to us when you make a purchase, contact us, sign up for emails or text messages, or consign items with us. This information may include your name, email address, phone number, billing and shipping address, and payment details (which are processed securely through third-party providers). If you consign with us, we may also collect and maintain records related to your consignment account and payouts. In addition, we may automatically collect non-personal information such as your IP address, browser type, device information, pages you visit, and how you found our website, including through social media platforms like Facebook.

We use your information to operate and improve our business. This includes processing transactions, managing consignment accounts, communicating with you about orders or inquiries, and providing customer support. If you choose to opt in, we may also use your information to send you marketing communications via email or text message about new arrivals, promotions, sales, and boutique updates. You can opt out of these communications at any time by clicking “unsubscribe” in emails, replying STOP to text messages, or contacting us directly at info@littlehiddengem.com.

We may promote and sell items through social media platforms such as Facebook, which are linked to our website. Any interactions you have on those platforms are also subject to their respective privacy policies. We may use information from your interactions, such as messages or comments, to respond to inquiries, provide customer service, or complete sales.

We do not sell your personal information. However, we may share your information with trusted third parties as necessary to operate our business. These may include payment processors, shipping carriers, and service providers that assist with website functionality, email marketing, or text messaging. We may also disclose information if required by law.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors use our site. You can adjust your browser settings to refuse cookies if you prefer.

We take reasonable measures to protect your personal information, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You have the right to access, update, or request deletion of your personal information, as well as to opt out of marketing communications at any time. To make a request, please contact us using the information below.

Our website may contain links to third-party websites or platforms, including social media. We are not responsible for the privacy practices of those third parties.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us at:

Little Hidden Gem
723 E Main St.
Lincolnton, NC 28092
Email: info@littlehiddengem.com
Phone: 980-342-5333